CRM Software Sdn. Bhd. is a subsidiary of QMS Software Ltd, a leading international supplier of Customer Care software. Founded in 1997, its headquarters are in Dublin, Ireland. It is a privately held company and has been profitable every year since 1998. Malaysia office is part of QMS expansion plan to further extend its reach to Asia Pacific region, the office is setup to provide support & assistance to the partners and customers in the region. Proven successful by becoming the leading CRM software in Europe, QMS will also grow its market share in customer service software industry in this part of the world.

The Ulysses CRM Suite, QMS Software’s flagship product is developed and marketed in Ireland. Now in Version 7i, it continues to be developed and improved.All development is Microsoft based, using the .Net framework together with MS SQL server 2005. The Ulysses CRM Suite is ideally suited for use by organisations that support external customers on a contractual basis, such a Field Service companies. It also provides a powerful set of capabilities to handle Customer Complaints and Customer Feedback. Clients range from large multinationals to small organisations.