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Service Management - Capabilities |
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Features of Service Software
- Service Desk & Helpdesk
- Contract Management
- Asset Management
- Warranty Management
- Planned Maintenance
- Equipment Swapping
- User Based Customisation
- GPS tracking capabilities
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- Supports ITIL Processes
- Comprehensive Scheduling
- MS Office Integration
- Document Management
- SLA’s with Escalation
- Knowledgebase
- Workflow Manager
- Invoicing
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- Multi-Currency Support
- Multi-Time Zone Support
- Purchase Order Processing
- Stock Control with Van Stock
- Project Management
- Comprehensive Reporting
- Real Time Graphical Analysis
- Period/Time/Event Based Service Contracts
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Ulysses Suite is the most comprehensive suite of business tools designed to help you efficiently organise and manage the Service site of your company. Ulysses Service Suite offers a host of time savings on everyday activities
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